Refund policy

Return & Exchange Policy

We want you to be happy with your purchase. If you're not completely satisfied, you may request a return or exchange within 3 days of receiving your order.

Eligibility

To qualify for a return or exchange, the item must be:

  • Unworn

  • Unwashed

  • Undamaged

  • In its original packaging with all tags attached

Return & Exchange Process

Please contact us within 3 days of delivery to request a return or exchange. Once your request is approved, we'll provide the next steps.

Non-Returnable / Non-Exchangeable Items

We cannot accept returns or exchanges for:

  • Items returned after the 3-day return window

  • Items without original tags or packaging

  • Items that have been worn, washed, or damaged

Contact Us

For any questions or to request a return or exchange, please contact us at:

dozae.eg@gmail.com